“Learn about our cancellation and return policy at sonepublication.in . Understand our cancellation process, return window, and refund process to ensure a smooth shopping experience.”
Cancellation Policy
- Order Cancellation: You can cancel your order within [insert timeframe, e.g., 24 hours] of placing the order.
- Cancellation Process: To cancel an order, contact us at [insert contact email or form] with your order number and reason for cancellation.
- Cancellation Fees: No cancellation fees apply if the order is cancelled within the specified timeframe.
Return Policy
- Eligibility: Items must be in their original condition, unused, and unopened to be eligible for returns.
- Return Window: Returns are accepted within [insert timeframe, e.g., 30 days] of delivery.
- Return Process:
a. Contact us at [insert contact email or form] with your order number and reason for return.
b. Receive a Return Merchandise Authorization (RMA) number.
c. Ship the item back to us with the RMA number.
- Refunds:
a. Refunds will be issued in the original payment method within [insert timeframe, e.g., 5-7 business days].
b. Shipping costs are non-refundable, except in cases where we shipped an incorrect or damaged item.
Refund Process
- Refund Timeline: Refunds will be processed within [insert timeframe, e.g., 5-7 business days] of receiving the returned item.
- Refund Method: Refunds will be issued through the original payment method.
Exceptions
- Digital Products: Digital products (e.g., e-books, online courses) are non-refundable.
- Customized Items: Customized or personalized items are non-returnable.
- Final Sale Items: Items marked as “final sale” or “non-returnable” are not eligible for returns.
Contact Us
For questions or concerns about our Cancellation and Return Policy, please contact us at:
[Insert Contact Email: support@sonepublication.in mcqexamhouse01@gmail.com &b whatsapp support
[Insert Physical Address: Infront of Anand Bhawan, Prayag, Prayagraj 211002 India